We strive to create quality, handmade products using a careful selection of butters and oils.
Our Whipped Shea butter uses a combinatin of Shea Butter and Coconut Oil. Shea butter has a melting point of 95 degrees Fahrenheit and Coconut Oil's melting point is 76 degrees Fahrenheit.
It is best to store our Whipped Shea Butter products in cooler room temperatures from 68-72 degrees Fahrenheit.
During the spring and summer seasons especially we take general precautions when shipping Whipped Shea Butter. We ship the Whipped and Raw Shea Butter frozen and use temperature control pouches to maintain the temperature. We highly recommend ordering our whipped products to be delivered to an address where items will NOT be left in the heat for long periods of time.
We CANNOT accept returns and we DO NOT apply refunds for products left outside to melt.
This should not at all discourage customers from ordering our super moisturizing butters! A great characteristic of natural butters and oils are that they retain their qualities in both liquid and solid forms. They can easily be transformed back to a more solid form by refrigeration (gently stir cream first) or just storing them in a cool, dark place.
All orders are shipped via USPS 2-3 Day Priority Mail from this point on to ensure speedy delivery. We encourage all orders containing Whipped Shea Butter, Raw Shea Butter and Lip Scrub to ADD "Confirmation Signature" as it allows you or a member of your household to sign for your package. The current USPS Confirmation Signature online rate is $2.45. An alternative to adding "Confirmation Signature" is to contact your local post office and request your package to be held for pickup!
After placing your order, please check your emails for your order confirmation as well as tracking information and delivery status. If you decide not to add the Confirmation Signature option to your package, we encourage you NOT to leave any of your Bombd Aesthetics products sitting outside in the heat..